1. Acceptance of These Terms
By accessing or using the MTTI website or integrated ERP services, you agree to use the platform lawfully, responsibly, and in accordance with these Terms of Service, the Privacy Policy, and applicable institutional rules. If you use the platform on behalf of MTTI in an official role, you must act within the authority granted to you.
2. Description of the Service
The platform may provide public information and authenticated institutional services including applications, admissions, registration, course and programme administration, timetables, attendance, assessment and results, accommodation processes, appeals, learning materials, staff and lecturer functions, administration, reporting, exports, announcements, account management, and system-generated communications.
Features may be introduced, improved, restricted, retired or reconfigured as institutional requirements evolve.
3. Accounts and Access
- Users must provide accurate information when creating or activating an account.
- Accounts are personal unless MTTI expressly designates an account as shared or service-based.
- Users must keep passwords and recovery information confidential.
- Users must not access another person's account without authorization.
- MTTI may restrict, suspend or terminate access where a user leaves the Institute, changes role, misuses the platform, creates a security risk, or no longer requires the relevant permission.
- Administrative access is granted according to institutional responsibility and should follow the principle of least privilege.
4. Acceptable Use
You must not use the platform to:
- submit deliberately false or fraudulent records;
- alter marks, results, attendance, finance, admission, staff or student records without proper authority;
- upload malicious software or attempt to interfere with system availability;
- circumvent access controls, probe vulnerabilities without authorization, or obtain credentials unlawfully;
- harass other users, impersonate another person, or misuse personal data;
- copy, scrape, export or disclose institutional records beyond your authorized purpose;
- use the system for unlawful, commercial or personal activities unrelated to MTTI without authorization.
5. Institutional Records and Accuracy
Users are responsible for information they submit. MTTI personnel who create, approve, correct, delete or export records must act within institutional policy and their assigned role.
Information displayed in the ERP is intended to support official institutional operations. Where there is a conflict between an online display and a formally approved institutional record, decision, regulation, signed document, or lawful directive, MTTI may investigate and correct the system record according to its governance procedures.
6. Academic and Administrative Decisions
The ERP facilitates workflows; it does not independently determine admission, graduation, disciplinary outcomes, academic progression, employment status or other institutional decisions unless MTTI has formally approved an automated rule for that purpose. Authorized institutional officers remain responsible for decisions requiring human approval.
7. Uploaded Content and Documents
Users may upload documents only where the platform permits and only where they are entitled to provide those documents. Users must not upload unlawful, malicious, defamatory, infringing, or unrelated material. MTTI may remove content that violates institutional policy, law, security requirements, storage limits, or the purpose of the relevant service.
8. Privacy and Personal Data
Use of personal information through this platform is governed by the MTTI Privacy Policy. Users who process information in an official capacity must protect confidentiality and use personal data only for authorized institutional purposes.
9. Google-Enabled Email Services
The platform may use Google's Gmail API to send authorized institutional messages such as password-reset emails, account notifications, and other transactional communications. The current email function is designed around Gmail sending permission and is not intended to read users' personal Gmail inboxes.
Use of Google APIs is additionally subject to applicable Google terms and policies. Details of MTTI's Google user-data practices are provided in the Privacy Policy.
10. Intellectual Property
Institutional names, logos, documents, course materials, data, forms, reports and other content may be protected by law, institutional policy or contractual rights. Users receive only the rights necessary to use the service for their authorized institutional purpose.
Third-party frameworks, libraries, APIs and cloud platforms remain subject to their respective licences and terms.
11. Availability, Maintenance and Changes
MTTI aims to keep the platform available and reliable, but uninterrupted availability is not guaranteed. Planned maintenance, security updates, internet outages, cloud-provider incidents, third-party API changes, emergency repairs, power/connectivity conditions, or other events may temporarily affect access.
MTTI may modify functionality to improve security, usability, accuracy, regulatory compliance or institutional processes.
12. Third-Party Services
The service may depend on third-party infrastructure such as Render, Neon, Cloudinary, GitHub, Google services, DNS/domain providers, and other approved suppliers. Those providers operate under their own service terms, technical limits and availability commitments. MTTI may replace or reconfigure providers when reasonably necessary.
13. Security
Users must promptly report suspected account compromise, unauthorized access, incorrect high-impact records, or security concerns. MTTI may reset passwords, revoke sessions, restrict accounts, rotate credentials, preserve logs, or take other reasonable steps to protect the Institute, its users and its information systems.
14. Suspension and Termination
MTTI may suspend or terminate access where reasonably necessary for security, policy enforcement, role changes, separation from the institution, legal compliance, investigation of misconduct, or protection of institutional records. Where appropriate, access may be restored after the underlying issue is resolved.
15. Disclaimer and Limitation
The platform is provided as an institutional operational service and will be maintained with reasonable care. To the extent permitted by applicable law, MTTI is not responsible for losses caused solely by events outside its reasonable control, including failures of third-party infrastructure, national or international connectivity, unauthorized user conduct, or force-majeure events.
Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded.
16. Governing Law and Institutional Rules
These terms are governed by the laws of the Republic of Zambia. Use of the platform is also subject to applicable MTTI regulations, academic rules, employment procedures, records-management requirements, data-protection obligations, and lawful directives issued by competent authorities.
17. Changes to These Terms
MTTI may update these terms when services, legal requirements or institutional procedures change. The latest version will be published at https://mongutradesinstitute.com/terms with its effective date.
18. Contact
Questions about these terms or the digital platform may be directed to:
Mongu Trades Training Institute
Digital Services / System Administration
Email: enockmongutrades@gmail.com
Website: https://mongutradesinstitute.com/